Toward a dynamic analysis of trust-building process through the strategic alliance life cycle: The role of dynamic capabilities

Kaouther Ben Jemaa-Boubaya, Fadia Bahri Korbi () and Foued Cheriet ()
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Kaouther Ben Jemaa-Boubaya: OCRE - Observatoire et Centre de Recherche en Entrepreneuriat - EDC - EDC Paris Business School
Fadia Bahri Korbi: LIRSA - Laboratoire interdisciplinaire de recherche en sciences de l'action - CNAM - Conservatoire National des Arts et Métiers [CNAM]
Foued Cheriet: UMR MoISA - Montpellier Interdisciplinary center on Sustainable Agri-food systems (Social and nutritional sciences) - Cirad - Centre de Coopération Internationale en Recherche Agronomique pour le Développement - IRD - Institut de Recherche pour le Développement - CIHEAM-IAMM - Centre International de Hautes Etudes Agronomiques Méditerranéennes - Institut Agronomique Méditerranéen de Montpellier - CIHEAM - Centre International de Hautes Études Agronomiques Méditerranéennes - INRAE - Institut National de Recherche pour l’Agriculture, l’Alimentation et l’Environnement - Institut Agro Montpellier - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement, Pôle Vigne et Vin - L'Institut Agro - Institut Agro Rennes Angers - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement - Institut Agro Dijon - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement - Institut Agro Montpellier - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement

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Abstract: Literature has acknowledged trust as a major factor in the performance of strategic alliances. However, little research has attempted to analyze the process of building trust in parallel to the evolution of a strategic alliance. Using a longitudinal qualitative study of five cases of strategic alliances, we document a new process framework of building trust throughout the alliance life cycle. Our research has many implications. First, we contribute to demonstrate that trust is a dynamic concept. Second, we highlight that the process of building trust evolves through several iterations. We also demonstrate that this process is not linear and occurs in loops throughout the alliance life cycle. Third, we highlight the fact that trust is built through specific dynamic capabilities which refer to 'sensing;' 'aligning', 'configuring', and 'adapting'. These capabilities emerge during the alliance life cycle, and influence each of the antecedents from one phase to another, allowing for a more dynamic process of building trust among partners in strategic alliances.

Keywords: Trust; Dynamic capabilities; Antecedents; Strategic alliance; Life cycle stages (search for similar items in EconPapers)
Date: 2024-12-06
Note: View the original document on HAL open archive server: https://hal.inrae.fr/hal-04827005v1
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Published in M@n@gement, 2024, 27 (5), pp.38-63. ⟨10.37725/mgmt.2024.8301⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04827005

DOI: 10.37725/mgmt.2024.8301

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