Valuable resources in a residential care home: healthcare supply chain resilience before and after the COVID-19 pandemic

Temna Satouri, Mahrane Hofaidhllaoui, Mourad Chouki () and Thierry Levy
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Temna Satouri: LED - Laboratoire d'Economie Dionysien - UP8 - Université Paris 8 Vincennes-Saint-Denis
Mahrane Hofaidhllaoui: ESSCA Research Lab - ESSCA - ESSCA – École supérieure des sciences commerciales d'Angers = ESSCA Business School
Mourad Chouki: LEFMI - Laboratoire d’Économie, Finance, Management et Innovation - UR UPJV 4286 - UPJV - Université de Picardie Jules Verne
Thierry Levy: LED - Laboratoire d'Economie Dionysien - UP8 - Université Paris 8 Vincennes-Saint-Denis

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Abstract: Understanding how health organisations respond to crises, particularly in comparison to previous studies, is crucial for identifying gaps in resilience and resource allocation strategies. This research aims to analyse the reactions of health organisations to crises, with a focus on the recent coronavirus disease (COVID-19) pandemic. This pandemic has impacted the health sector, more specifically institutions caring for the elderly. Hence, it is important to study how resources are valued and how organisations react to crises. To this end, a longitudinal study was carried out, between 2015 and 2020, within a health institution, considering two key stages: the budget restrictions imposed by the French State (the non-health crisis) and the COVID-19 pandemic (the health crisis). Results from this research show that healthcare supply chain resilience during Stage 1 only concerned the strategic level, while Stage 2 affected all hierarchical levels. Consequently, non-strategic resources became strategic resources. This study also shows that building a collective capacity for healthcare supply chain resilience improves well-being at work among health workers.

Keywords: Healthcare supply chain resilience; resources; valuation; well-being; crisis; COVID-19 (search for similar items in EconPapers)
Date: 2024-12-10
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Published in Supply Chain Forum: An International Journal, 2024, pp.1-15. ⟨10.1080/16258312.2024.2439783⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04837058

DOI: 10.1080/16258312.2024.2439783

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