FROM THE RESPONSIBILITY OF PUBLIC SERVICE ORGANISATIONS TO THE PERSONAL RESPONSIBILITY OF PUBLIC SECTOR EMPLOYEES: THE NEED TO IMPROVE EVALUATION AND SANCTION / REWARD PRACTICES

Françoise Goter ()
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Françoise Goter: ISEOR - Institut de Socio-économie des Entreprises et des ORganisations - Institut de socio-économie des entreprises et des organisations, Institut d'Administration des Entreprises (IAE) - Lyon, MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

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Abstract: All approaches to the modernisation of public service organisations are centred on the responsibility of public service employees in the execution of their missions. The quality of public service management and the effectiveness of applying sanctions to or rewarding public service employees can be an effective lever for improving their awareness of quality and the need to improve their performance.

Date: 2009-07-02
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Published in Colloque EGOS, Jul 2009, Barcelone, France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04858512

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