Intergenerational learning and communities of practice in a context of digitalization of work activities: The case of a changing public company

Aprendizaje intergeneracional y comunidades de práctica en un contexto de digitalización de las actividades laborales: El caso de una empresa pública en proceso de cambio

Jean-François Garcia and Ewan Oiry
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Jean-François Garcia: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Ewan Oiry: ESG - Ecole des Sciences de la Gestion - UQAM - Université du Québec à Montréal = University of Québec in Montréal

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Abstract: This article analyzes the way in which communities of practice can foster intergenerational learning. Based on a case study of the French railway company SNCF Réseau, this article shows that, in the context of widespread digital tool deployment, intergenerational communities of practice allow for the development of multidirectional and differentiated learning according to the employee's profile, thereby changing the employees' working approaches.

Date: 2023-06-06
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Published in Revue management & avenir, 2023, 135, pp.83-105. ⟨10.3917/mav.135.0083⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04874962

DOI: 10.3917/mav.135.0083

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