How can a serious game improve children’s engagement and experience during hospital treatment? The case of “Le Héros, c’est toi”

Comment un serious game peut-il améliorer l’engagement et l’expérience d’une prise en charge hospitalière d’enfants ? Le cas du « Héros, c’est toi »

Edouard Vinçotte, Delphine Minchella () and Clémence Joffre ()
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Edouard Vinçotte: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Delphine Minchella: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Clémence Joffre: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

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Abstract: Our research studies the mechanisms of a serious game deployed in a hospital environment. Our results highlight the importance of the combination of several factors: medical hypnosis, the blurring between reality and the game, and a detailed knowledge of how the procedure unfolds. This article contributes to research on the co-production of care and is part of the field of transformative service research.

Date: 2023
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Published in Revue management & avenir, 2023, 2023/5 (137), pp.41--63. ⟨10.3917/mav.137.0041⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04877218

DOI: 10.3917/mav.137.0041

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