Bouncing Back: HR Professionals' Experiences during Times of Disruption

Amina Raza Malik, Laxmikant Manroop and Jennifer A. Harrison ()
Additional contact information
Amina Raza Malik: Alfaisal University
Laxmikant Manroop: Eastern Michigan University
Jennifer A. Harrison: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School

Post-Print from HAL

Abstract: Purpose This study investigates human resource (HR) professionals' experiences during the COVID-19 pandemic. Design/methodology/approach The study involves in-depth, semi-structured interviews with 37 HR professionals purposefully selected based on their prior involvement in managing pandemic-related challenges. Findings The findings reveal that HR professionals faced intensified organizational demands, leading to expanded job roles, increased workload, a change in pace and emotional pressures. However, participants exhibited resilience by drawing from and creating various job resources to cope with these demands. Our findings also show that despite HR professionals being central to creating workplace support and wellness initiatives, their well-being needs were often overlooked as they prioritized supporting others. Research limitations/implications The study contributes to research on the experiences of HR professionals during the pandemic and to job-demands resources (JD-R) theory by incorporating context-specific demands, resources and coping strategies specific to HR professionals. Practical implications Lessons learned for organizations and HR professionals are discussed in relation to creating conditions of organizational support and resource availability for HR professionals. Originality/value This study extends research on the mental health and well-being of HR professionals during the pandemic by providing a novel lens on linkages between job demands, job resources and self-regulation strategies.

Keywords: Coping strategies; HR professionals; Job demands; Job resources (search for similar items in EconPapers)
Date: 2024
References: Add references at CitEc
Citations:

Published in Personnel Review, 2024, 53 (8), pp.2181--2208. ⟨10.1108/PR-07-2023-0555⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04894943

DOI: 10.1108/PR-07-2023-0555

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().