Organizational transformation in a hospital crisis context

Les transformations organisationnelles en contexte de crise au sein des hopitaux

Noura Zaghmouri ()
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Noura Zaghmouri: CRIEG - Centre de Recherche Interdisciplinaire Economie Gestion - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne, REGARDS - Recherches en Economie Gestion Agroressources Durabilité et Santé - CRIEG - Centre de Recherche Interdisciplinaire Economie Gestion - MSH-URCA - Maison des Sciences Humaines de Champagne-Ardenne - URCA - Université de Reims Champagne-Ardenne

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Abstract: In response to an unprecedented pandemic, healthcare organizations across numerous countries have surmounted cultural and structural barriers to implement a series of organizational transformations aimed at addressing the continuously evolving demand for care. By conceptualizing the crisis context as a learning opportunity, we propose the following research question: What interactional mechanisms underpin the dynamics of organizational transformations within hospitals in a health crisis context? To address this question from an international perspective, empirical studies were conducted in the Luxembourg and French contexts. A phase of 28 semi-structured interviews conducted between September 2021 and December 2022 with diverse professionals employed in two Luxembourg hospitals was complemented by an observational period in a French hospital. The findings elucidate the modalities of inter-professional and inter-hierarchical interactions during the organizational transformation process from a multi-level perspective, examined through the lens of the structurationist approach.

Keywords: Organizational transformations; Multilevel approach; Hospital; Professional interactions; Qualitative research; Structuration theory (search for similar items in EconPapers)
Date: 2025
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Published in Management international = International management = Gestión internacional, inPress

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04911744

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