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HOW INTERNET HELPED FIRMS COPE WITH COVID-19

Comment Internet a aidé les entreprises à faire face à la pandémie de COVID-19

Joël Cariolle () and Florian Léon ()
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Joël Cariolle: FERDI - Fondation pour les Etudes et Recherches sur le Développement International, CERDI - Centre d'Études et de Recherches sur le Développement International - IRD - Institut de Recherche pour le Développement - CNRS - Centre National de la Recherche Scientifique - UCA - Université Clermont Auvergne
Florian Léon: FERDI - Fondation pour les Etudes et Recherches sur le Développement International, CERDI - Centre d'Études et de Recherches sur le Développement International - IRD - Institut de Recherche pour le Développement - CNRS - Centre National de la Recherche Scientifique - UCA - Université Clermont Auvergne

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Abstract: This paper questions whether and how the adoption of digital technologies helped firms cope with the COVID-19 pandemic. In particular, it investigates whether the adoption of coping strategies could have influenced firm resilience during the pandemic. Using data on 31,387 firms from 39 developing and developed economies, our results highlight that firms that used a website to communicate with clients and suppliers before the crisis showed higher absorption capacities than other firms during the crisis. The positive role of website use was through the adoption of coping strategies: home-delivery services, online sales or remote work. The effect of website was therefore particularly useful to cope with the COVID-19 crisis in developing countries and when stringency measures were severe.

Keywords: COVID-19 Internet entreprises choc résilience COVID-19 internet firms shock resilience Classification JEL : F61 L25 O33 O18; COVID-19; Internet; entreprises; choc; résilience COVID-19; internet; firms; shock; resilience Classification JEL : F61; L25; O33; O18 (search for similar items in EconPapers)
Date: 2024-11-29
Note: View the original document on HAL open archive server: https://hal.science/hal-04930185v1
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Published in Revue Economique, 2024, Vol. 75 (4), pp.793-834. ⟨10.3917/reco.754.0793⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04930185

DOI: 10.3917/reco.754.0793

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