Digital Transformation and Resilience: Dimensions and Interactions

Oussama Abidi, Jean-Loup Richet () and Claudio Vitari ()
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Oussama Abidi: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon
Jean-Loup Richet: LAB IAE Paris - Sorbonne - IAE Paris - Sorbonne Business School, GREGOR - Groupe de Recherche en Gestion des Organisations - UP1 - Université Paris 1 Panthéon-Sorbonne - IAE Paris - Sorbonne Business School
Claudio Vitari: CERGAM - Centre d'Études et de Recherche en Gestion d'Aix-Marseille - AMU - Aix Marseille Université - UTLN - Université de Toulon

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Abstract: Recent global events, notably the COVID-19 pandemic, have posed significant challenges to information systems (IS) companies, highlighting the critical importance of system resilience and its relationship with digital transformation (DT) during disruptive times. Despite this, there is a notable lack of literature examining the interactions between DT and resilience. To address this gap, this article presents a comprehensive review of the various types of interactions between these two concepts. Drawing on 73 articles published between 2010 and 2021 in leading IS research journals, our study identifies multiple dimensions of both DT and resilience. Mobilizing these dimensions, we explore their interactions to enhance our understanding of their causal dynamics. This review provides valuable insights for researchers and practitioners interested in the mutual interactions between DT and resilience, especially in the context of disruptive events.

Keywords: Resilience Digital Transformation (DT) Dimensions Interactions Causality; Resilience; Digital Transformation (DT); Dimensions; Interactions; Causality (search for similar items in EconPapers)
Date: 2025
Note: View the original document on HAL open archive server: https://hal.science/hal-04937511v1
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Published in Journal of Global Information Management, 2025, 33 (1), pp.1-64. ⟨10.4018/JGIM.367873⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04937511

DOI: 10.4018/JGIM.367873

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