Navigating Job Satisfaction: Unveiling the Nexus of Diversity, Equity, Inclusion, Accessibility (DEIA), Perceived Supervisory Support, and Intrinsic Work Experience

Hersugondo Hersugondo, Kardison Lumban Batu, Charbel Jose Chiappetta Jabbour, Ana Beatriz Lopes de Sousa Jabbour and Hengky Latan
Additional contact information
Hersugondo Hersugondo: UNDIP - Diponegoro University
Kardison Lumban Batu: UNDIP - Diponegoro University
Charbel Jose Chiappetta Jabbour: NEOMA - Neoma Business School
Ana Beatriz Lopes de Sousa Jabbour: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Hengky Latan: FTD Institute

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Abstract: This study aims to unravel the intricate interplay among diversity, equity, inclusion, and accessibility (DEIA), along with perceived supervisory support (PSS) and intrinsic work experience (IWE), as pivotal determinants influencing the job satisfaction (JSC) of employees with disabilities. The research sample used comprises civil servants employed in government organizations in Indonesia. Utilizing covariance-based structural equation modeling (CB-SEM), the analysis encompasses confirmatory factor analysis (CFA) and the evaluation of a structural model, coupled with hypothesis testing, to confirm the findings. The study's findings affirm not only the direct influence of DEIA components and IWE on the JSC of employees with disabilities, but also highlight the indirect mediation of DEIA components and JSC through PSS. This study stands as a pioneering effort in exploring the interplay between DEIA, PSS, and IWE with regard to the JSC of employees with disabilities.

Date: 2024-06-24
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Published in Public Personnel Management, 2024, 54 (1), pp.24-47. ⟨10.1177/00910260241255433⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-04971749

DOI: 10.1177/00910260241255433

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