E-governmnt, and developmnt of the administrative ecosystem towards the digital transition: study of the impact of satisfaction on service choice

L’E-gouvernement, et développement de l’écosystème administrative vers la transition numérique: étude de l’impact de la satisfaction sur le choix de service

Yasmine Marsou and Abdelkader El Oudri
Additional contact information
Yasmine Marsou: ESSDL, FSJES, UMPO - Laboratoire ESSDL, faculté des sciences juridiques economique et sociale , UMP oujda

Post-Print from HAL

Abstract: E-government, and development of the administrative ecosystem towards the digital transition: study of the impact of satisfaction on service choice. E-government consist a major challenge for the economic development of a territory, through the numerization of the administrative ecosystem by keeping its connectivity on international networks, and drawing the right path to information, in case to facilitate the access to the virtual from a traditional concept Human to Human to Machine to Human. However, our conceptual perspective of e-government postponed on that research paper, we will analyze qualitative variables, by adopting an exploratory structure reproduced in the field and shared online, in order to model the response algorithm, translating the starting hypothesis in which we study the impact of satisfaction on the choice of administrative service. The result of this exploratory research, using data analysis software, aims to measure the variables and their impacts on the decision-making process towards the digital transition or remaining embodied in the classic model Human serving Human. Keywords: E-government- Economic Development- Administrative Ecosystem. JEL classification: M15 ,P35 , Q58

Keywords: E-gouvernement- Développement Economique- Ecosystème administrative; E-government- Economic Development- Administrative Ecosystem.; E-gouvernement-Développement Economique-Ecosystème administrative. Classification JEL : M15 P35 Q58 E-government-Economic Development-Administrative Ecosystem. JEL classification: M15 P35 Q58; E-gouvernement-Développement Economique-Ecosystème administrative. Classification JEL : M15; P35; Q58 E-government-Economic Development-Administrative Ecosystem. JEL classification: M15; Q58 (search for similar items in EconPapers)
Date: 2023
Note: View the original document on HAL open archive server: https://hal.science/hal-05022954v1
References: View complete reference list from CitEc
Citations:

Published in Dossiers de Recherches en Economie et Gestion, inPress, 11 (1), https://revues.imist.ma/index.php/DOREG/article/view/37875. ⟨10.34874/IMIST.PRSM/doreg-v11i01.37875⟩

Downloads: (external link)
https://hal.science/hal-05022954v1/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05022954

DOI: 10.34874/IMIST.PRSM/doreg-v11i01.37875

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().