Why rational queueing of delay risk-sensitive users undermines the benefits of added resources

Benjamin Legros () and Johan van Leeuwaarden
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Benjamin Legros: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Johan van Leeuwaarden: Tilburg University - Department of Econometrics and Operations Research - Tilburg University [Netherlands]

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Date: 2024-06-30
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Published in 33rd European Conference on Operational Research (EURO 33rd), Jun 2024, Copenaghen, Denmark

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