Plasticity of an ObservAct for Digital Transformation: A Metaphorical Approach Using Design Patterns

Plasticité d'un ObservActoire de la transformation numérique: une approche métaphorique par les patrons de conception

Cédric Baudet () and Maximiliano Jeanneret Medina ()
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Cédric Baudet: HES-SO - Haute École spécialisée de Suisse occidentale = HES-SO University of Applied Sciences and Arts Western Switzerland = Fachhochschule Westschweiz [Schweiz]
Maximiliano Jeanneret Medina: HES-SO - Haute École spécialisée de Suisse occidentale = HES-SO University of Applied Sciences and Arts Western Switzerland = Fachhochschule Westschweiz [Schweiz]

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Abstract: Left-wing political groups submitted a motion to the Jura Parliament in Switzerland calling for the creation of an observatory on the "digital revolution". This political act led us to explore two key questions: 1) How can the concept of a digital observatory be defined, and what are the best generic practices for its implementation? 2) How can such an observatory demonstrate sufficient malleability to meet the needs of diverse, differing, and potentially conflicting stakeholders? Through an action research approach, we identified 21 existing digital observatories, conducted four focus groups, surveyed 162 citizens, and collected data from 16 companies. Our findings enabled us to define a typical profile of a digital observatory, along with best practices for its implementation and operation. Finally, we developed the metaphor of design patterns to operationalize the plasticity of a malleable digital ObservAct.

Keywords: public digital observatories; digital transformation; design patterns; plasticity; action research,observatoire public du numérique; transformation numérique; recherche-action; patrons de conception; plasticité (search for similar items in EconPapers)
Date: 2025-05-21
Note: View the original document on HAL open archive server: https://hal.science/hal-05086112v1
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Published in 30e Conférence de l’Association Information et Management, Université Lyon 2, May 2025, Lyon, France

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