Employees' Motivation and Its Impact on Public Servants' Productivity in Nnamdi Azikiwe University Teaching Hospital, Nnewi, Anambra State, Nigeria

Ogochukwu Chika Okonkwo, Stella Obianuju Nzeribe, Charity Ndudi Nwokedi and Agbu Ezekiel Agbu
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Ogochukwu Chika Okonkwo: School of Health Information Management, Nnamdi Azikiwe University Teaching Hospital, Nnewi, Anambra State, Nigeria.
Stella Obianuju Nzeribe: College of Nursing, Nnamdi Azikiwe University Teaching Hospital, Nnewi, Anambra State, Nigeria.
Charity Ndudi Nwokedi: School of Health Information Management, Iyienu Mission Hospital, Ogidi, Anambra State, Nigeria.
Agbu Ezekiel Agbu: College of Nursing, Nnamdi Azikiwe University Teaching Hospital, Nnewi, Anambra State, Nigeria.

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Abstract: Motivation plays a crucial role in enhancing employee productivity, which directly influences the success of any organization, whether public or private. However, public servant productivity in Nigeria has faced significant challenges, often criticised for being suboptimal amidst the country's prevailing economic difficulties. This study examines the impact of motivation on the productivity of public servants with a focus on Nnamdi Azikiwe University Teaching Hospital, Nnewi, Anambra State, Nigeria. Grounded in Maslow's Hierarchy of Needs and Herzberg's Two-Factor Theory, the research examines how motivational factors influence employee performance and identifies strategies to enhance productivity. A descriptive research design was employed, involving 100 healthcare professionals from the hospital's general outpatient department. Data were collected using a structured questionnaire with a reliability coefficient of r=0.82. The findings reveal that motivation significantly improves employee productivity by encouraging greater effort and commitment. Effective motivational strategies identified include educational sponsorship, employee benefits, fair wages, and recognition through praise and rewards. In conclusion, the study demonstrates that employee motivation is a critical factor influencing organizational productivity at Nnamdi Azikiwe University Teaching Hospital, Nnewi, Anambra State, Nigeria. The study recommends implementing a combination of intrinsic and extrinsic motivational strategies tailored to the unique needs of employees. These include prompt payment of salary and increment, fair wages, education sponsorship for its employees, career advancement opportunities, suitable working conditions, providing house allowance and other fringe benefits like overtime, uniform allowance, financial incentives, awards and gratuities etc. By adopting these measures, public sector organizations can achieve sustained productivity and service delivery improvements.

Date: 2025-05-28
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Published in Asian Journal of Economics, Finance and Management , 2025, 7 (1), pp.383-396. ⟨10.56557/ajefm/2025/v7i1282⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05089790

DOI: 10.56557/ajefm/2025/v7i1282

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