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Impoliteness as a new Framework for understanding Consumer Misbehavior in Luxury Stores

Elodie de Boissieu () and Bertrand Urien ()
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Elodie de Boissieu: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Bertrand Urien: LEGO - Laboratoire d'Economie et de Gestion de l'Ouest - UBS - Université de Bretagne Sud - UBO - Université de Brest - IMT - Institut Mines-Télécom [Paris] - IBSHS - Institut Brestois des Sciences de l'Homme et de la Société - UBO - Université de Brest - UBL - Université Bretagne Loire - IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris]

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Date: 2021-04-07
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Published in 4th Monaco Symposium of Luxury, International University of Monaco, INSEEC U, Apr 2021, Munich, Germany

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