The contribution of knowledge management to digital project integration: an empirical investigation

Salomée Ruel (), Valérie Fernandes, Mourad Chouki () and Chi Zhang ()
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Salomée Ruel: Excelia Business School
Valérie Fernandes: Groupe Sup de Co La Rochelle
Mourad Chouki: LEFMI - Laboratoire d’Économie, Finance, Management et Innovation - UR UPJV 4286 - UPJV - Université de Picardie Jules Verne
Chi Zhang: Kedge BS - Kedge Business School

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Abstract: This article empirically investigates the role of knowledge management (KM) in digital project integration (DPI) using a conceptual model based on Supply Chain Integration theoretical framework and social exchange theory. DPI deals with the collaboration of digital project stakeholders (such as designers and product owners) to ensure that all aspects of their projects are aligned and working together successfully. 188 questionnaires were collected and analysed using partial least squares structural equation modelling (PLS-SEM). The results indicate that collaborative knowledge integration and socialisation mechanisms (as KM variables) positively impact partnership quality, which, in turn, influences DPI. In addition, results show that partnership quality fully mediates the relationships between collaborative knowledge integration, socialisation mechanisms, and DPI. Considering that previous studies on DPI have relied on qualitative approaches, this research extends the field by providing empirical quantitative validation of prior research findings. Practical recommendations are provided, emphasising trust and commitment as keys for successful KM and digital project outcomes.

Keywords: Digital project integration; knowledge management; partnership quality; social exchange theory; PLS-SEM (search for similar items in EconPapers)
Date: 2025-06-14
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Published in Supply Chain Forum: An International Journal, 2025, pp.1-17. ⟨10.1080/16258312.2025.2520156⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05129201

DOI: 10.1080/16258312.2025.2520156

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