Crisis Management

Management de crise

Bilal Bourkha ()
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Bilal Bourkha: Université Mohammed Premier [Oujda] = Université Mohammed Ier = University of Mohammed First

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Abstract: This course introduces the key concepts and practices related to crisis management within organizations. It begins by explaining what a crisis is: an unexpected and disruptive event that threatens the stability, resources, or reputation of the organization. The course then focuses on the crisis management process, which includes several main phases: + Identifying and preventing potential risks. + Managing the situation during the crisis through quick decision-making and resource coordination. + Recovering after the crisis, with an emphasis on learning from the event to improve future preparedness. Finally, the course covers crisis communication, which plays a central role in controlling the flow of information. The goal is to protect the organization's image, maintain trust with stakeholders, and reduce negative impacts.

Keywords: Crisis Communication; crisis Management; Organisational Crisis (search for similar items in EconPapers)
Date: 2025-07-05
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Published in Master. Management de crise - Crisis Management, Maroc. 2025, pp.20

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05136937

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