Time is Ticking: French healthcare teams and their managers navigating time challenges with their collective competency

Samira Hanna (), Romain Lonceint () and Frédérique Chédotel ()
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Samira Hanna: GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - Institut Agro Rennes Angers - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement
Romain Lonceint: LEMNA - Laboratoire d'économie et de management de Nantes Atlantique - Nantes Univ - IAE Nantes - Nantes Université - Institut d'Administration des Entreprises - Nantes - Nantes Université - pôle Sociétés - Nantes Univ - Nantes Université, IMT Atlantique - DI2S - Département Interdisciplinaire de Sciences Sociales - IMT Atlantique - IMT Atlantique - IMT - Institut Mines-Télécom [Paris]
Frédérique Chédotel: GRANEM - Groupe de Recherche Angevin en Economie et Management - UA - Université d'Angers - Institut Agro Rennes Angers - Institut Agro - Institut national d'enseignement supérieur pour l'agriculture, l'alimentation et l'environnement, IAE Angers - Institut d'Administration des Entreprises (IAE) - Angers - UA - Université d'Angers

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Abstract: This study explores the time management challenges faced by French healthcare teams and their managers. It examines how these teams use their collective competencies to overcome these challenges. The research question, ‘How does the care team use its collective competency to address time management challenges?' addresses a crucial matter: the pressing issue of deteriorating working conditions in healthcare, characterised by increased work intensity, overload, and time pressure. Understanding this relationship leads to increased job satisfaction, decreased absenteeism, and improved efficiency in healthcare. This study explores the theoretical foundations of temporality management and collective competency. It defines these key terms and examines how time management for healthcare professionals can be implemented in a concrete way. The methodology includes a qualitative approach, using observations and interviews with healthcare managers and their teams. It presents two case studies conducted at a university medical centre in western France: one in a neurovascular unit and the other in the operating room. The findings highlight the complexity of managing work schedules and the role of collective competency in addressing these challenges. A thematic analysis has been conducted using Nvvio to extract quotes that identify key attributes of collective competency and discuss how these attributes help the response to temporality management challenges. From a theoretical perspective the research contributes to the understanding of temporality management in healthcare and the role of collective competency in addressing these challenges. It suggests that effective time management in healthcare requires a collective approach that leverages the collective competency of care teams. From a managerial perspective, it shows the challenges faced by healthcare managers in managing their teams' time.

Keywords: Healthcare workforce issues collective competency time management challenges; Healthcare workforce issues; collective competency; time management challenges (search for similar items in EconPapers)
Date: 2025-06-22
Note: View the original document on HAL open archive server: https://hal.science/hal-05144948v1
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Published in EURAM 2025, European Academy of Management, Jun 2025, Firenze (Florence), Italy

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