Exploring the Sources of the Competitive Advantage of Logistics Service Providers

Eric Lambourdière, Jérôme Verny and Elsa Corbin
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Eric Lambourdière: CREDDI - Centre de Recherche en Economie et en Droit du Développement Insulaire [UR7_2] - UA - Université des Antilles
Jérôme Verny: NEOMA - Neoma Business School
Elsa Corbin: MEMIAD - Management, économie, modélisation, informatique et aide à la décision [UR7_3] - UA - Université des Antilles

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Abstract: This chapter describes and analyzes how logistics service providers (LSPs) differ in the resource management decisions they make to gain competitive advantage in a rapidly changing and uncertain business environment. The resource-based theory of the firm and dynamic capabilities are employed as a theoretical backdrop. Using archival data, the authors find that four case LSPs structure and bundle their resource portfolios to build capabilities, which they leverage to create and maintain value for their customers. Leveraging strategies employed by the LSPs are influenced by their environmental contexts, leading to different strategies and performance levels among the firms. This research enhances understanding of the constructive impact that resources and capabilities can have on the performance of LSPs.

Date: 2017
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Published in Global Intermediation and Logistics Service Providers, IGI Global, pp.163-184, 2017, Advances in Logistics, Operations, and Management Science, ⟨10.4018/978-1-5225-2133-4.ch009⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05286021

DOI: 10.4018/978-1-5225-2133-4.ch009

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