Exploring the role of enterprise social networks as a driver of inclusion

Adnane Chader, Marin de la Rochefoucauld () and Natacha Pijoan
Additional contact information
Adnane Chader: CORHIS - Communication, Ressources Humaines et Intervention Sociale - UPVD - Université de Perpignan Via Domitia - UMPV - Université de Montpellier Paul-Valéry
Marin de la Rochefoucauld: VALLOREM - Val de Loire Recherche en Management - UO - Université d'Orléans - UT - Université de Tours, CRJP - Centre de recherche juridique Pothier - UO - Université d'Orléans
Natacha Pijoan: CORHIS - Communication, Ressources Humaines et Intervention Sociale - UPVD - Université de Perpignan Via Domitia - UMPV - Université de Montpellier Paul-Valéry

Post-Print from HAL

Abstract: The democratization of digital technology and digital tools is changing work organization practices and redefining social relations within organizations. The aim of our article is to study the impact of enterprise social networks (ESN) on employees' inclusion within organizations. We conducted a multiple case study of four companies through 59 semi-structured interviews and 50 hours of online non-participant observation. Our results highlight the ability of ESNs to strengthen the sense of belonging of employees but also to promote and enhance authenticity within organizations.

Keywords: Sense of Belonging; Inclusion; Enterprise Social Network; Digitalization; Community of practice; Authenticity (search for similar items in EconPapers)
Date: 2023-01-20
References: Add references at CitEc
Citations:

Published in Revue de gestion des ressources humaines, 2023, N° 126 (4), pp.55-72. ⟨10.3917/grhu.126.0055⟩

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05321492

DOI: 10.3917/grhu.126.0055

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().