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Beyond the Mirror: Better Understanding the Drifts of Internal Mobility Through the Case of France Télécom

De l'autre côté du miroir: Mieux comprendre les dérives de la mobilité interne grâce au cas France Télécom

Amélie Notais (), Anne Janand (), Yoann Bazin () and Hugo Gaillard ()
Additional contact information
Amélie Notais: ARGUMans - Laboratoire de recherche en gestion Le Mans Université - UM - Le Mans Université
Anne Janand: UP8 - Université Paris 8, LED - Laboratoire d'Economie Dionysien - UP8 - Université Paris 8
Yoann Bazin: CEROS - Centre d'Etudes et de Recherches sur les Organisations et la Stratégie - UPN - Université Paris Nanterre, Saïd Business School - University of Oxford
Hugo Gaillard: ARGUMans - Laboratoire de recherche en gestion Le Mans Université - UM - Le Mans Université

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Abstract: Contemporary companies, like individuals, are caught today in an imperative of adaptation, and people working within organizations are required to be increasingly mobile and flexible. By conducting a longitudinal study of the case of France Télécom, this article takes a look "behind the mirror" and reveals how the group made use of internal mobility to meet competitive pressures, and how this practice evolved from a potentially virtuous tool into one whose excesses were central to the company's conviction for institutional moral harassment. The article highlights five configurations of internal mobility at France Télécom: (1) an extension of the scope of geographical mobility, (2) a large-scale redefinition of occupational roles, (3) a disjunctive function in social relations, (4) the erasure of historical administrative reference points, and (5) high-speed, forced internal mobility. It examines their effects and points to possible mechanisms for detecting and mitigating such practices in the future.

Keywords: institutional moral harassment; human risks; internal mobility; mobilité interne; carrière; harcèlement moral institutionnel; risques humains; careers (search for similar items in EconPapers)
Date: 2025
Note: View the original document on HAL open archive server: https://hal.science/hal-05334514v1
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Published in Revue internationale de psychosociologie et de gestion des comportements organisationnels, inPress

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