JUSTIFICATION OF OUTSOURCING IN E-GOVERNANCE USING QUEUING THEORY: A CASE DISCUSSION

Debendra Kumar Mahalik
Additional contact information
Debendra Kumar Mahalik: Department of Business Administration, Sambalpur University, Sambalpur, Orissa, India.

Post-Print from HAL

Abstract: E-governance is an IT enabled special service offered by different Government organization for improving the service effectiveness in different areas of governance. These services are often being outsourced because of several reasons without analyzing quantitatively. But there is need for justification of these outsourcing quantitatively. In this paper a case analysis has been done with the help of the queuing theory to justify these outsourcing decisions and suggested a model for carrying out outsourcing in general.

Date: 2015-09-24
References: Add references at CitEc
Citations:

Published in Journal of Global Economics, Management and Business Research, 2015, 5 (2), pp.104-108

There are no downloads for this item, see the EconPapers FAQ for hints about obtaining it.

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05370246

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().