Managerial Mood Work: Generating Coordination in Creative, Time‐Pressured Settings

Maja Korica and Yoann Bazin ()
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Maja Korica: LEM - Lille économie management - UMR 9221 - UA - Université d'Artois - UCL - Université catholique de Lille - ULCO - Université du Littoral Côte d'Opale - Université de Lille - CNRS - Centre National de la Recherche Scientifique
Yoann Bazin: CEROS - Centre d'Etudes et de Recherches sur les Organisations et la Stratégie - UPN - Université Paris Nanterre, Saïd Business School - University of Oxford

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Abstract: Much of the literature on coordination engages it as a phenomenon driven by presence of certain facilitating structures, like plans or roles, or arising from members' past work. In some contexts, however, supplementary mechanisms may be required. We argue that in creative, time‐pressured settings, generating coordination relies on managers' purposeful emotion‐based manipulation of group moods, which we term managerial mood work . Our argument builds on the observation of stage preparation of Paris fashion shows. We see such shows as particularly valuable empirical exemplars, in that they include time‐pressured technical preparations with both creatively complex and simple outcomes, enabling comparison. This allows us to show how managers purposefully generate coordination in creative, time‐pressured settings via three mechanisms: countering the group mood to trigger coordination, calibrating the group mood to progress coordination forward and settling the group mood to signal temporary resolution to coordination. Our contribution is a conceptualization of managerial mood work as a supporting mechanism for coordination in creative, time‐pressured settings, adding to understanding of the role of emotions and group moods in coordination, and of managers as their facilitators.

Date: 2025-06-02
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Published in British Journal of Management, 2025, 36 (4), pp.1674-1693. ⟨10.1111/1467-8551.12926⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05370667

DOI: 10.1111/1467-8551.12926

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