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Organisational function synergy: capabilities enabled by smart industrial products

Paulo Eduardo Pissardini, Moacir Godinho Filho (), Mario Henrique Callefi and Gilberto Miller Devós Ganga
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Paulo Eduardo Pissardini: UNIFAP - Universidade Federal do Amapá [Brasil] = Federal University of Amapá [Brazil] = Université Fédérale d’Amapá [Brésil]
Moacir Godinho Filho: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School
Mario Henrique Callefi: Chemnitz University of Technology / Technische Universität Chemnitz
Gilberto Miller Devós Ganga: UFSCar - Federal University of São Carlos = Universidade Federal de São Carlos

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Abstract: Purpose This study examines the potential of smart industrial products (SIPs) to enhance inter-functional synergy within industrial organizations, focusing on their role in optimizing cross-functional collaboration and addressing the challenges posed by dynamic business environments. Design/methodology/approach A mixed-method approach was employed, integrating a systematic literature review (SLR), expert interviews, interpretive structural modeling (ISM) and fuzzy MICMAC analysis. This methodology enabled the identification of capabilities facilitated by SIP adoption and their impact on organizational functions, fostering synergy among production planning, maintenance, quality and sustainability. Findings The results indicated that SIPs significantly influence organizational integration by enabling capabilities such as real-time data sharing, predictive analytics and enhanced decision-making. The study presents a hierarchical framework that demonstrates how SIPs facilitate the sequential development of capabilities, thereby enhancing inter-functional collaboration and promoting strategic alignment with Industry 4.0 principles. Originality/value This research presents a unique viewpoint by emphasizing the inter-functional synergy enabled by SIP capabilities. The article presents a complete framework that integrates theoretical models with empirical insights to utilize SIPs for enhancing organizational efficiency, sustainability and creativity. This method lays the groundwork for subsequent research on the long-term effects of SIP-driven integration across various industrial environments.

Keywords: Capabilities; Fuzzy MICMAC; Industry 4.0; Inter-functional integration; Smart industrial products (search for similar items in EconPapers)
Date: 2025
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Published in Management Decision, inPress, pp.1-37. ⟨10.1108/MD-12-2024-2887⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05383996

DOI: 10.1108/MD-12-2024-2887

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