COOPETITION PERFORMANCE AND BURNOUT: THE ROLE OF JOB DEMANDS

Marine Coupaud and Jean-Sébastien Lacam ()
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Marine Coupaud: ESSCA - Campus de Bordeaux - ESSCA - École Supérieure de Commerce d'Angers [Campus de Bordeaux] - ESSCA - ESSCA – École supérieure des sciences commerciales d'Angers = ESSCA Business School
Jean-Sébastien Lacam: ESSCA - Campus de Bordeaux - ESSCA - École Supérieure de Commerce d'Angers [Campus de Bordeaux] - ESSCA - ESSCA – École supérieure des sciences commerciales d'Angers = ESSCA Business School

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Abstract: This study is the first to examine the impact of coopetition on workers' health. It uses the original Job Demands-Resources theoretical approach to show that coopetition may pose a health risk by generating burnout among workers due to high job demands. A parallel mediation model was used to investigate whether coopetition is related to emotional exhaustion via deterioration in working conditions. The quantitative analysis of data collected from 188 French workers confirms that the cognitive effort and emotional labor imposed on individuals to achieve coopetitive performance provokes emotional exhaustion. These results enrich the theoretical context of coopetition at the individual level: first, the performance of coopetition impacts the health of workers due to the efforts necessary to transform their work habits, reconfigure their resources and/or acquire new skills aligned with the strategy; secondly, workers must make an emotional regulation effort to align with relational strategies: if workers do not modify their authentic emotions, they prefer to engage more in the artificial presentation of emotions expected by stakeholders. Therefore, organizations engaged in coopetition must anticipate these additional cognitive and emotional efforts, such as through awareness, training and recovery programs for their managers and workers.

Keywords: individual level; cognitive effort; emotional labor; emotional exhaustion; burnout; performance; Coopetition; Coopetition performance individual level cognitive effort emotional labor emotional exhaustion burnout (search for similar items in EconPapers)
Date: 2025
New Economics Papers: this item is included in nep-neu
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Published in European Management Journal, 2025, ⟨10.1016/j.emj.2025.01.004⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05485967

DOI: 10.1016/j.emj.2025.01.004

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