Transformations managériales post-COVID dans les EHPAD: Résilience organisationnelle, apprentissages collectifs et recomposition du rôle managérial

Mohamed Ali Abdelwahed () and Inès Antit ()
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Mohamed Ali Abdelwahed: CEPN - Centre d'Economie de l'Université Paris Nord - Université Sorbonne Paris Nord, Université Sorbonne Paris Nord
Inès Antit: UPCité - Université Paris Cité, CEDAG (URP_1516) - Centre de droit des affaires et de gestion - UPCité - Université Paris Cité

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Abstract: The COVID-19 health crisis constituted a major organizational shock for nursing homes (EHPADs), revealing both structural vulnerabilities and adaptive capacities. Based on 18 semi-structured interviews and 3 interprofessional focus groups, analyzed through a Grounded Theory-inspired approach, this study highlights a lasting reconfiguration of managerial practices. The findings identify four central mechanisms: the intensification of horizontal communication, the explicit recognition of the emotional dimension of work, increased organizational flexibility, and the valorization of tacit competencies. Beyond temporary adaptation, these transformations indicate a deeper reconfiguration of managerial architecture toward a more distributed, relational, and situated model. This study contributes to a renewed understanding of organizational resilience dynamics within the long-term care sector.

Keywords: Tacit competencie; Managerial reconfiguration; Organizational resilience; COV ID−19; Nursing Home Care; EHPAD; Résilience organisationnelle; COVID - 19; Compétences tacite; Recomposition managériale (search for similar items in EconPapers)
Date: 2023-08-28
Note: View the original document on HAL open archive server: https://hal.science/hal-05525677v1
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Published in 2ème édition du Campus d’été international – Les systèmes de santé/Health Systems, Université Sorbonne Paris Nord (USPN) & Evangelische Hochschule Berlin (EHB), Aug 2023, Berlin, Allemagne. , 2023

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