Hope during the COVID-19 lockdown – the role of organization interventions

Vathsala Wickramasinghe () and C. Mallawaarachchi
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Vathsala Wickramasinghe: University of Moratuwa
C. Mallawaarachchi: University of Moratuwa

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Abstract: Purpose- The study investigated organization interventions experienced by employees during the lockdown for Coronavirus disease -2019 (COVID-19), and the effect of these organization interventions on hope. Design/methodology/approach -The respondents for the study were employees in full-time white-collar or professional job positions; they performed their job roles by way of work from home (WFH) in Sri Lanka during the COVID-19 lockdown. Structural equation modelling was used to analyse the data. Findings -Results showed that employees maintained high levels of hope while working from home. The study identified four organization interventions that a) promote collaborative and coordinated work, b) promote meaningful goals and a sense of social support, c) alleviate psychological strain, and d) assist in maintaining physical health. These four organization interventions increased hope during the COVID-19 lockdown while working from home. Originality/value -The literature calls for research on intervention studies explaining the promotion of hope. The present study was built on the theories of positive organizational behaviour, conservation of resources theory and hope theory. The findings support that these three traditional theories have lasting theoretical resonance in explaining present-day phenomena with unique applications.

Keywords: Organizational support; Workplace social support; Pandemic resilience; Positive organizational behavior; Work from home; Conservation of resources theory; Remote work adaptation; Social isolation; psychological capital; Crisis management; Employee well-being; Psychological resources; Psychological resilience; hope theory; Workplace mental health; Organizational interventions; COVID-19 lockdown (search for similar items in EconPapers)
Date: 2023-07-04
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Published in Management Matters, 2023, 20 (1), pp.74 - 94. ⟨10.1108/manm-08-2022-0091⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05546665

DOI: 10.1108/manm-08-2022-0091

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