Expectations and experience: IT jobs in offshore software development and commercial banks in Sri Lanka

Vathsala Wickramasinghe () and Nuwan Wickramanayake
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Vathsala Wickramasinghe: University of Moratuwa
Nuwan Wickramanayake: University of Moratuwa

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Abstract: The purpose of this paper is to investigate job expectations, experience, and met expectations of IT professionals in offshore software development and commercial banks in Sri Lanka. For the study, quantitative research methodology was used and data were collected from 342 and 208 IT professionals engaged full-time in offshore software development and commercial banks, respectively, in Sri Lanka. Descriptive statistics, correlation analysis, paired sample t-test, independent sample t-test, and binary logistic regression were used appropriately for data analysis. The findings of the study led to identify job expectations, experience, and met expectations of IT professionals that discriminate between offshore software development and commercial banks. The literature provides evidence that job expectations of IT professionals in offshore software development are different from their counterparts in other comparable occupations. Therefore, the paper argues that sectoral differences in job expectations, experience, and met expectations of IT professionals are worthy of empirical investigation. Although the growth of services sector has resulted in extensive employment opportunities for IT professionals in South Asia, the details on their job expectations and whether their expectations vary by the business sector remain obscure.

Keywords: Sri Lanka; Expectations and experiences; Information technology jobs; Offshore software development; Job expectations; Information technology; Banks; Met expectations; Commercial banks; Commercial banks Offshore software development Job expectations Met expectations Sri Lanka Banks Information technology; Software development team dynamics; Employee engagement and retention; Employee expectations alignment; IT workforce dynamics; Commercial banking sector (search for similar items in EconPapers)
Date: 2013
Note: View the original document on HAL open archive server: https://hal.science/hal-05589124v1
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Published in Information Technology and People, 2013, 26, pp.50 - 76. ⟨10.1108/09593841311307132⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05589124

DOI: 10.1108/09593841311307132

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