Effects of perceived organization support and authority in decision making on quality of conformance

Vathsala Wickramasinghe () and S. Perera
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Vathsala Wickramasinghe: University of Moratuwa
S. Perera: University of Moratuwa

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Abstract: This study investigated effects of perceived organisation support and authority in decision making on quality of conformance. In dosing so, the study tested the moderating effect of perceived organisation support on the relationship between authority in decision making and quality of conformance. Two-hundred and fifty-five shop-floor employees employed full-time in ISO 9001:2000 certified manufacturing firms in which the quality management system is in operation for at least 1 year in Sri Lanka responded to the survey questionnaire. Hierarchical regression analysis was used to test the moderation hypothesis. It was found that authority in decision making significantly positively influence quality of conformance. Further, perceived organisation support positively moderates the relationship between authority in decision making and quality of conformance.

Keywords: Employee empowerment; Perceived organizational support; Decision-making authority; Quality of conformance; Quality management; Workplace decision processes; Organizational commitment; Institutional support systems; Organizational effectiveness; Decision autonomy; Compliance quality; Governance structures; Managerial support (search for similar items in EconPapers)
Date: 2013
Note: View the original document on HAL open archive server: https://hal.science/hal-05589131v1
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Published in Proceedings of 8th International Research Conference on Management and Finance, 2013, Colombo, Sri Lanka

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05589131

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