Managerial competency requirements that enhance organisational competences: A study of a Sri Lankan telecom organisation

Vathsala Wickramasinghe () and N. de Zoyza
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Vathsala Wickramasinghe: University of Moratuwa
N. de Zoyza: University of Moratuwa

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Abstract: The study aims to differentiate firm-level capabilities in terms of managerial-level competencies of a Sri Lankan telecommunication service provider. A framework is developed and survey data is used to identify a range of factors at managerial competency level that form firm-level capabilities as a result. Multiple regression is used to identify how much variance in the latter is predicted by the former. It is expected that the methodology adopted in identifying and integrating managerial-level competencies and firm-level capabilities provides an innovative integrated methodology of significant value for practitioners and academics alike. Managerial implications, limitations and directions for future research are discussed.

Keywords: capability development; competency development; organisational performance; telecommunications industry; talent management; performance management; organisational capability; organisational competence; strategic management; emotional intelligence; communication skills; decision making; strategic human resource management; firm-level capabilities; leadership skills; managerial competencies; Managerial competency (search for similar items in EconPapers)
Date: 2011
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Published in International Journal of Human Resource Management, 2011, 22 (14), pp.2981 - 3000. ⟨10.1080/09585192.2011.588038⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05596335

DOI: 10.1080/09585192.2011.588038

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