Volunteers’ Interest in Skill-Based Rewards and in Awards in Nonprofit Organizations: A Study of Volunteer Recognition in France

Guillaume Plaisance ()
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Guillaume Plaisance: UB - Université de Bordeaux, Institut d'Administration des Entreprises (IAE) - Bordeaux, IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux

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Abstract: There has been a growing interest in the literature about the recognition of volunteers as a means to support volunteer retention. Using a contingent approach, this study highlights the variability in the interest of volunteers in two types of recognition: skill-based rewards and awards. French volunteers were surveyed through community-engaged research: 2,679 questionnaire responses were obtained and lead to a profile of volunteers who are interested in different skill-based rewards and awards. The notion of volunteer experience is thus discussed and this calls for personalization and for a deliberative approach to rewards and awards decisions. Practical recommendations aimed at public policymakers (e.g., empowering public policies on volunteer recognition), federations and networks supporting nonprofit organizations (NPOs; e.g., centralizing links with stakeholders implementing rewards and awards), and NPOs themselves to help manage recognition needs (e.g., meeting the needs of younger generations) are also formulated.

Date: 2025-09-10
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Published in Nonprofit and Voluntary Sector Quarterly, 2025, ⟨10.1177/08997640251366233⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05615990

DOI: 10.1177/08997640251366233

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