Unpacking the complexity of non-technological barriers for blockchain adoption in the supply chain: framework proposal and practical illustration

Katherine Kaneda Moraes, Moacir Godinho Filho (), Bruno Panhotta Teles, Gilberto Miller Devós Ganga and Mario Henrique Callefi
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Katherine Kaneda Moraes: UFGD - Universidade Federal de Grande Dourados = Federal University of Grande Dourados
Moacir Godinho Filho: Métis Lab EM Normandie - EM Normandie - École de Management de Normandie = EM Normandie Business School, UFSCar - Federal University of São Carlos = Universidade Federal de São Carlos
Bruno Panhotta Teles: UFSCar - Federal University of São Carlos = Universidade Federal de São Carlos
Gilberto Miller Devós Ganga: UFSCar - Federal University of São Carlos = Universidade Federal de São Carlos
Mario Henrique Callefi: TU Chemnitz - Chemnitz University of Technology / Technische Universität Chemnitz

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Abstract: The demand for secure transactions is crucial in today's digital era. With its decentralised and immutable features, blockchain technology emerges as a transformative solution for ensuring transparent and reliable agreements. This paper studies the relationship between non-technological barriers in blockchain adoption using Interpretative Structural Modelling (ISM). To understand the level of driving and dependence power of each barrier, a Fuzzy Matriced' Impacts Croise ́s Multiplication Applique ́e a ́ un Classement (MICMAC) was implemented. The main result was a conceptual framework that clarified the barriers' hierarchy and revealed a prioritisation order. We illustrate the final model using it to discuss a real case of blockchain failure implementation at TradeLens, a joint venture conceived by A.P. Moller - Maersk and IBM, which is considered the most ambitious story involving blockchain technology aimed at the supply chain. This proposed framework, analysed through real-world case data, offers valuable guidance for researchers and practitioners in developing effective strategies to address the non-technological barriers commonly encountered when implementing blockchain technology in supply chains.

Keywords: Supply chain management; MICMAC; ISM; Blockchain technology; Barriers (search for similar items in EconPapers)
Date: 2025-10-08
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Published in Production Planning and Control, 2025, 37 (6), pp.554-578. ⟨10.1080/09537287.2025.2564355⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05654000

DOI: 10.1080/09537287.2025.2564355

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