When space becomes luxury: Human density and satisfaction in premium services

Annalisa Fraccaro and Béatrice Parguel
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Annalisa Fraccaro: ESCP-EAP - ESCP-EAP - Ecole Supérieure de Commerce de Paris
Béatrice Parguel: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Date: 2026-06
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Published in 51th International Research Conference in Service Management La Londe Service Cconference, Jun 2026, Porquerolles, France

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