On the Imperative of Interdisciplinarity in Defining Digital Exclusion?

Sylvie Michel () and Magalie Duarte ()
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Sylvie Michel: IRGO - Institut de Recherche en Gestion des Organisations - UB - Université de Bordeaux - Institut d'Administration des Entreprises (IAE) - Bordeaux
Magalie Duarte: CEREN - Centre de Recherche sur l'ENtreprise [Dijon] - BSB - Burgundy School of Business (BSB) - Ecole Supérieure de Commerce de Dijon Bourgogne (ESC)

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Abstract: Digital inclusion is a central concept in information systems (IS) management, in a context of social and environmental transitions, and with the emergence of disruptive technologies for society, such as artificial intelligence, or blockchain. When it is mobilised in the literature, the aim is mainly to provide solutions to digital inequalities (digital divide and literacy). However, situations of digital inclusion and exclusion can coexist, in the meantime. To assess the impact of digital technologies on society, we stand for an imperative to define this complementary concept of "digital exclusion", i.e. the social mechanisms that keep individuals unable to fully participate in a world structured by technological spheres. Our article proposes to anchor this definition in an interdisciplinary approach, drawing on philosophy and sociology, in order to envisage and operationalize future required research on digital exclusion in IS.

Keywords: Information Systems; Interdisciplinarity; Digital Inclusion; Digital Exclusion (search for similar items in EconPapers)
Date: 2026-04-06
Note: View the original document on HAL open archive server: https://u-bordeaux.hal.science/hal-05745830v1
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Published in Proceedings of the 27th International Conference on Enterprise Information Systems, Apr 2026, Porto (Portugal), France. pp.690 - 693, ⟨10.5220/0013478600003929⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:hal-05745830

DOI: 10.5220/0013478600003929

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