Coordination et engagement des agents dans une démarche qualité: la construction des apprentissages

Pierre Béret ()
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Pierre Béret: LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique

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Keywords: Evaluation; Démarche qualité; Certification; Apprentissage organisationnel; Investissement immatériel; Motivation professionnelle; Processus d'apprentissage; Enquête qualitative; Politique d'entreprise; France Telecom (search for similar items in EconPapers)
Date: 2002-04
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Published in Travail et Emploi, 2002, 90, pp.99-112

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00005724

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