Evaluer et mesurer les connaissances collectives des projets de Knowledge Management: vers un nouveau type de méthodes d'évaluation des connaissances collectives ?

Aurélie Dudézert (aurelie.dudezert@imt-bs.eu), Jean-Claude Bocquet (jean-claude.bocquet@ecp.fr), Sylvie Mira-Bonnardel (sylvie.mira-bonnardel@ec-lyon.fr) and Christophe Binot
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Aurélie Dudézert: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec, [Total Fina ELF] - TotalFinaElf
Jean-Claude Bocquet: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Sylvie Mira-Bonnardel: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Christophe Binot: [Total Fina ELF] - TotalFinaElf

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Abstract: This article presents a state of the art of company knowledge measurement methods. It describes the multiplicity of point of views for valuating knowledge. In fact, in these methods, knowledge is defined in different ways but only few of them propose an evaluation of knowledge as a product of an individual and organizational learning process. Nevertheless this paper shows that such methods would allow the establishment of performance metrics scoring of Knowledge Management projects.

Keywords: Measurement; Company Knowledge; Performance metrics scoring; Knowledge Management; Evaluation; Connaissances collectives; Gestion des connaissances; Indicateurs de performance (search for similar items in EconPapers)
Date: 2001-11
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00010000v1
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Published in CITE 2001 : Colloque Coopération Innovation et Technologie, Nov 2001, Troyes, France

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