Performance et Gestion des Connaissances: contribution à la construction d'un cadre d'analyse

Aurélie Dudézert () and Agnès Lancini ()
Additional contact information
Aurélie Dudézert: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Agnès Lancini: CRET-LOG - Centre de Recherche sur le Transport et la Logistique - AMU - Aix Marseille Université

Post-Print from HAL

Abstract: Performance is a central focus for organizations and their managers. Many studies dealing with performance evaluation appeared in Management Science. This paper explores the link between Knowledge Management (KM) initiative and performance. Based on a double focus concerning performance evaluation, this article both examines theoretical and empiri-cal contributions about this subject. This state of art underlines a moving toward integrative models from a theoretical point of view while empirical approaches seem to be in favour of specific metrics. The comparison of both theoretical and empirical contributions aims at constructing a gen-eral framework to measure KM performance. This framework is applied to four consulting organizations who have implemented a KM initiative.

Keywords: Knowledge Management; Performance measure; Performance; Gestion des Connaissances; Mesure de la performance (search for similar items in EconPapers)
Date: 2006-04
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00010009
References: View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Published in Journées des IAE, Congrès du cinquantaire, Apr 2006, Montpellier, France

Downloads: (external link)
https://shs.hal.science/halshs-00010009/document (application/pdf)

Related works:
This item may be available elsewhere in EconPapers: Search for items with the same title.

Export reference: BibTeX RIS (EndNote, ProCite, RefMan) HTML/Text

Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00010009

Access Statistics for this paper

More papers in Post-Print from HAL
Bibliographic data for series maintained by CCSD ().