Les facteurs-clés de succès de la mise en place d'un Système de Gestion des Connaissances: application à une organisation du domaine de la santé

Aurélie Dudézert () and Sarah Pellegri ()
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Aurélie Dudézert: LGI - Laboratoire Génie Industriel - EA 2606 - CentraleSupélec
Sarah Pellegri: Unilog Management - Unilog

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Abstract: Knowledge Management Systems (KMS) became quite frequent in health communities of practice : several medicine specialists are using net groups to share knowledge about specific pathologies or symptomas. At the opposite, health public organi-zation do not use yet such systems. Our work is a case study of installing such a system in a public heath organization. We have searched for determinants of KMS installations' success and applied those determinants to our concrete case.

Keywords: Knowledge Management System (KMS); Key Success Factors; Organizational learning; Health administration; Système de gestion des connaissances (SGC); Facteurs clés de succès; Apprentissage collectif; Santé; Administration; Service public (search for similar items in EconPapers)
Date: 2005-09-21
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Published in AIM 2005 : 10ème Conférence de l'Association Information et Management, Sep 2005, Toulouse, France

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00010026

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