Système documentaire de l'assurance qualité et structure des processus: comparaison de deux cas d'implantation de l'ISO 9000
Danièle Bénézech,
B. Lanoux,
C. Lerch and
G. Lambe
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Danièle Bénézech: CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique
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Keywords: assurance qualité; système documentaire; structure des processus; ISO 9000 (search for similar items in EconPapers)
Date: 2003
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Published in Systèmes d'Information et Management, 2003, 8 (4), 85 p
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00069510
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