Comment évaluer la productivité dans les activités de service ?

Michel Gervais and Gervais Thenet
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Michel Gervais: CREM - Centre de recherche en économie et management - UNICAEN - Université de Caen Normandie - NU - Normandie Université - UR - Université de Rennes - CNRS - Centre National de la Recherche Scientifique

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Keywords: activités de service; productivité (search for similar items in EconPapers)
Date: 2002
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Published in Sciences de Gestion et Pratiques managériales, Economica, pp.191-198, 2002, Gestion

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Related works:
Journal Article: Comment évaluer la productivité dans les activités de service ? (2004)
Working Paper: Comment évaluer la productivité dans les activités de service? (2004)
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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00076620

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