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La rupture du contrôle par la confiance dans les relations client-fournisseur

Gwenaëlle Nogatchewsky () and Rachel Beaujolin-Bellet
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Gwenaëlle Nogatchewsky: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique
Rachel Beaujolin-Bellet: RMS - Reims Management School

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Abstract: Trust control in buyer-supplier relationships is both powerful ... and fragile. From a case study concerning buyer-supplier relationships in the Maurienne valley (France), we study a process of breach of trust control, its causes and its consequences for the partners. It brings out that trust control which does not rely on formal devices weakens the relationships because it cannot prove their performance.

Keywords: interorganisational control; buyer-supplier relationship; trust; contrôle inter-organisationnel; relation client-fournisseur; confiance (search for similar items in EconPapers)
Date: 2005
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00143134v1
References: View references in EconPapers View complete reference list from CitEc
Citations: View citations in EconPapers (3)

Published in Comptabilité Contrôle Audit / Accounting Auditing Control, 2005, 11 (2), pp.39-60

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