L'utilisation de l'e-mail dans le contrôle organisationnel: le cas de la relation entre supérieur et subordonné

Gwenaëlle Nogatchewsky () and Samuel Sponem ()
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Gwenaëlle Nogatchewsky: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique

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Abstract: This article presents a research on the use of e-mail in the hierarchical control relationship. Three characteristics of this NTIC (quasi contract, large diffusion and conviviality) explain the fact that e-mail is used as a supervision tool by managers and a means for the subordinates to signal that they did a good job or to protect themselves.

Keywords: organisational control; strategy of actors; hierarchical relationship; NTIC; e-mail; contrôle organisationnel; stratégie d'acteurs; relation hiérarchique (search for similar items in EconPapers)
Date: 2002
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Citations: View citations in EconPapers (1)

Published in XXIIIème congrès de l'AFC, 2002, pp.1-20

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00144683

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