UTILISATION DES TIC ET CAPACITES CONCURRENTIELLES: PROPOSITION D'UN MODELE DE RECHERCHE EMPIRIQUE

Paul Luc ()
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Paul Luc: DRM - Dauphine Recherches en Management - Université Paris Dauphine-PSL - PSL - Université Paris Sciences et Lettres - CNRS - Centre National de la Recherche Scientifique, UQAM - Département Management et Technologie - UQAM - Université du Québec à Montréal = University of Québec in Montréal

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Abstract: Abstract The issue of the links or underlying mechanisms be-tween IT (Information technology) and the firm per-formance remains unclear. Empirical research has ob-tained mitigated results.The Resource-based View seems more particularly adapted for explaining the heterogeneity of firm results.Powell and Dent-Micaleff (1977) have shown that IT alone have not produced sustained competitive advan-tage in the american retail distribution industry, but that some firms have won this type of advantage by using IT for leveraging human and business complementary in-tangible resources. Thus our research question consists in knowing if IT, as- sociated with human, organizational and business com-plementary resources, contribute to create differences in competitive capacities among firms. And if yes, how, by what particular combinations of complementary resources ?The proposed model is inspired at its starting point by Powell and Dent-Micaleff's one, but changes it in some important points : capacities rather than resources, net-works taken into account, IT actualisation, reasoning in terms of use and combinations of resources, IS (Information System) rather than IT orientation, differenciation between human and organizational resources.A new list and categorization of the variables are equally proposed. A quantitative methodology is pro-posed to measure these phenomenas.This new model, we hope, should allow a better com-prehension of the underlying mechanisms explaining how IT and IS can influence differences of competitive capacities between firms.

Keywords: Resources; IT; IS; competitive capacities; model; Ressources; TIC; SI; capacités concurrentielles; modèle (search for similar items in EconPapers)
Date: 2004-05-26
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00150813v1
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Published in 9ème colloque de l'AIM26, 27, 28 mai 2004Evry, FranceSystèmes d'information : perspectives critiques, May 2004, Evry, France. pp.154

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