L'Intégration organisationnelle du personnel en contact avec la clientèle

D. Lacaze and B. Ageron ()
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D. Lacaze: CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique

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Keywords: Intégration organisationnelle du personnel; contact avec la clientèle (search for similar items in EconPapers)
Date: 2007
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Published in in Regards sur la recherche en gestion : Contributions grenobloises,, L'Harmattan,, pp.135-145, 2007

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00323155

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