An integrative design methodology to support an inter-organizational knowledge management solution

Amandine Pascal (), Catherine Thomas () and Georges Romme
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Amandine Pascal: LEST - Laboratoire d'Economie et de Sociologie du Travail - AMU - Aix Marseille Université - CNRS - Centre National de la Recherche Scientifique
Catherine Thomas: GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (1965 - 2019) - CNRS - Centre National de la Recherche Scientifique

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Abstract: Design research develops knowledge to respond to real-world challenges and solve authentic problems. In this paper, we adopt a pragmatic and semantic design approach to combine the best of two separate design discourses: the discourse about developing science-based design rules and the discourse on user-centered, participative, and experience-based design. We develop a methodology that combines both discourses and perspectives. Subsequently, this methodology is illustrated by means of a case study of designing and developing a portal for mapping competencies in the multi-stakeholder environment of an IT cluster. This case study suggests design research can become more effective if it adopts a deliberate focus on articulating design rules as well as engaging users in trying out prototypes, to create artifacts that support and drive the dialogue between user-practitioners and design-oriented researchers.

Keywords: design research methodology; IS design; IS implementation; IT interfaces; user involvement; design rules (search for similar items in EconPapers)
Date: 2009-12-15
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Published in Thirtieth International Conference on Information Systems, Dec 2009, Phoenix, United States. pp.X-X

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00440225

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