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Introducing Interactional Value Co-Destruction in SDL: A Theoretical Framework

R. Chumpitaz and Loïc Plé
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R. Chumpitaz: LEM - Lille - Economie et Management - Université de Lille, Sciences et Technologies - CNRS - Centre National de la Recherche Scientifique

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Keywords: Co-creation; Service-Dominant logic; Co-destruction; Service system; Value-in-use; Value destruction-through-misuse (search for similar items in EconPapers)
Date: 2009-06-16
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Published in Naples Forum on Services: Service-Dominant Logic, Service Science, and Network Theory, Jun 2009, Capri, Italy

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