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Evaluating the Impact of Information Systems on Governmental Organizations in Iran: the Case of ICT Ministry

Ghasem Taghizadeh and Jean-Fabrice Lebraty

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Abstract: The DeLone and McLean Model of Information Systems (IS) Success is one of the most accepted and used models in the Information System literature. Generally, the model has been utilized to explain Information System impact and success. However, in rare occasions it has been used on its entirety to measure success at the organizational level of analysis and in the governmental process. In this study, the relationships in the DeLone and McLean's model were evaluated. Six departments from the ICT Ministry in Iran were randomly selected as the study's data. A survey methodology was chosen to administer the data. Sums of 363 questionnaires were obtained. Factor analysis, correlation analysis, regression analysis, and path analysis were applied to analyze and evaluate the dissertation's model. Initial findings of this study mainly did not highly validate the chosen model as it was originally predicted. The findings show that information systems impact and success is a three variables model.

Keywords: Public Administration; DeLone and McLean Model; Information systems; Systèmes d'information; Modèle de Delone et McLean; Administration publique (search for similar items in EconPapers)
Date: 2012-05-21
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Published in 17ème conférence de l'Association Information et Management, May 2012, Bordeaux, France. pp.1-19

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