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Une singularité dans l'aide à la décision: le cas de la Liaison 16

Cécile Godé (), Valérie Hauch (), Mélanie Lasou and Jean-Fabrice Lebraty
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Cécile Godé: CReA - Centre de Recherche de l'École de l'air
Valérie Hauch: GREDEG - Groupe de Recherche en Droit, Economie et Gestion - UNS - Université Nice Sophia Antipolis (... - 2019) - COMUE UCA - COMUE Université Côte d'Azur (2015 - 2019) - CNRS - Centre National de la Recherche Scientifique - UCA - Université Côte d'Azur
Mélanie Lasou: CReA - Centre de Recherche de l'École de l'air

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Abstract: This article aims at studying net-centric decision support systems. The main research question examines the effect of such systems on decision maker creativity in extreme situation. We perform an exploratory case study in the French Air Force context. The system, currently used on operational theaters, is known as Link 16. Based upon triangulation of 33 interviews, shadowing observations as well as the analysis of doctrinal documentations and reports from the field, we show that Link 16 increases decisional creativity. Although the tactical system has not been designed to support creativity, it leads to occurrence of creativity in decision making thanks to (1) flexibility in the interface in accordance with strict rules, (2) integration into organizational process and (3) users' capabilities.

Keywords: Creativity; Decision support system; Extreme situation; Decision in Natural settings; Système d'Aide à la Décision; Créativité; Situation extrême de gestion; Décision en situation (search for similar items in EconPapers)
Date: 2012
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Published in Systèmes d'Information et Management, Eska, 2012, 17 (2), pp.9-38

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Working Paper: Une singularité dans l'aide à la decision: le cas de la Liaison 16 (2012)
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