Towards a Sustainable Governance of Information Systems: Devising a Maturity Assessment Tool of Eco-Responsibility Inspired by the Balanced Scorecard

Amélie Bohas () and Laïd Bouzidi ()
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Amélie Bohas: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon
Laïd Bouzidi: MAGELLAN - Laboratoire de Recherche Magellan - UJML - Université Jean Moulin - Lyon 3 - Université de Lyon - Institut d'Administration des Entreprises (IAE) - Lyon

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Abstract: The assessment of the maturity of Information System (IS) regarding its contribution to corporate social responsibility policy is considered as a stake for organizations. However, few research efforts have been dedicated to this evaluation and even less to the elaboration of a management tool. This paper adopts an engineering perspective to develop a performance assessment approach in this field. Theoretically, this communication (1) mobilizes the methodology of engineering research to build a measurement system of the IS maturity in relation to the economic, social and environmental performance, (2) extends the researches about the sustainable balanced scorecard (SBSC) to the field of IS governance. Practically, this study provides organizations with a global approach to this complex phenomenon as well as a guide to assess it. The originality of this research lies in the application of the conceptual framework of the SBSC to a new research domain.

Keywords: information system governance; CSR policy; sustainable balanced scorecard; maturity measure; engineering research (search for similar items in EconPapers)
Date: 2012-09-27
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00740765v1
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Published in 10th International Conference on Human Choice and Computers (HCC), Sep 2012, Amsterdam, Netherlands. pp.143-155, ⟨10.1007/978-3-642-33332-3_14⟩

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Persistent link: https://EconPapers.repec.org/RePEc:hal:journl:halshs-00740765

DOI: 10.1007/978-3-642-33332-3_14

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