Aligning Key Success Factors to ERP Implementation Strategy: Learning from a Case Study

I. Zouaghi and Abderrazak Laghouag ()
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I. Zouaghi: CERAG - Centre d'études et de recherches appliquées à la gestion - UPMF - Université Pierre Mendès France - Grenoble 2 - CNRS - Centre National de la Recherche Scientifique
Abderrazak Laghouag: Management department - Uni M'sila - University of M'sila / Université Mohamed Boudiaf - M'sila

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Abstract: These last years, we can observe that most of companies implemented an ERP system but many of them fail. Much of research that has been conducted in this field, focus on KSFs. We have noticed that confronting those KSFs to ERP implementation strategies seems quiet fecund. So provide in this article a brief overview of the literature dealing with key success factors related to an ERP implementation project to better cope with the field, then come out with a framework analyzing these KSFs depending on implementation strategies. Then we study a case of an ERP implementation project in a company operating in the automotive industry, with a quail-metric methodology, to better understand the reasons of ERP implementation projects success or failure.

Keywords: ERP Implementation Strategy; Key Success Factors; Case Study; Quail-metric Approach (search for similar items in EconPapers)
Date: 2012
Note: View the original document on HAL open archive server: https://shs.hal.science/halshs-00850378v1
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Published in 2012, 12 p

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